Health Professionals:
We prefer that patients book their own appointments through our website. Please provide your patient with a referral and direct them to our website. If you have any specific queries or you need to provide additional information, please send this to info@empoweredmindsclinic.com
Should you still prefer to send a referral directly, please send this to: referrals@empoweredmindsclinic.com
Contact Us
At Empowered Minds Clinic, we’re here for you. Whether you have questions about our services, need help scheduling an appointment, or just want to learn more, our friendly team is happy to assist.
New patients
Ready to take charge of your mental health?
New patients can easily book an appointment here.
Existing patients
You can book, reschedule and cancel your appointments through your Halaxy online portal here. You can also book follow up appointments on our website here.
Get in Touch
Empowered Minds Clinic is an online Telehealth service. Our booking systems are online and automated. For all general enquiries, our preferred method of contact is via email at: info@empoweredmindsclinic.com.
We only have one administrator tending to all email correspondence and calls. Please send us an e-mail with your query, otherwise; contact us on: 0721139116.
If you would prefer a call from the Practice Manager please request this by e-mailing info@empoweredmindsclinic.com.
Office Hours
Administration:
Monday, Wednesday and Friday: 8.30am to 4.30pm (AEST)
Tuesday and Thursday: 7.45am to 3.45pm (AEST)
Saturday and Sunday: Closed, voicemail messages only
Management
Available via email at info@empoweredmindsclinic.com - please allow up to three business days for response.
Dr Will Ackers Availability
Tuesday and Thursday: 7.45am to 3.45pm (AEST)
Monday, Wednesday, Friday, Saturday and Sunday: Unavailable
Business Address (Telehealth Consultations Only)
7/16 Innovation Parkway, Birtinya, QLD, 4575
Emergencies
If you require immediate support, please call triple zero (000) or visit the emergency department at your local hospital. You can also call your State Crisis Number below:
NSW Mental Health Line: 1800 011 511
VIC Suicide Help Line: 1300 651 251
QLD 13 HEALTH: 13 43 25 84
SA Mental Health Line: 13 14 16
WA Mental Health Emergency Response Line:
PEEL— 1800 676 822
Metro— 1300 555 788
TAS Mental Health Services Helpline: 1800 332 388
NT Mental Health Line: 1800 682 288
ACT Mental Health Triage Service: 1800 629 354